There are two likely reasons why you have seen this error message -
The first reason could be that you do not actually have a Business Account, but just a
regular members
account. Business Accounts were launched in May 2013 and prior to this business owners could use regular
member account to represent their company on the site. The Business Accounts area is specifically for
business users that have claimed their page and created their free Business Account. You can learn more
about this here or alternatively contact us on
[email protected] if you have
further
questions.
The second reason might be that your account has not been activated. When new members
join our site they
receive an email requesting verification of their account. If they do not verify their account then they
cannot log on with these details. To solve this you need to either find the email we sent you at the
time you joined, or email us at [email protected]
so we can help.