Millions of consumers visit our site every month to check out companies before they buy

Get your brand noticed and take control of your online reputation now for free!!

At Review Centre we understand that every small and medium sized business needs help in managing their online reputation. We have put together a suite of features that enable you to view, interact and take control of the feedback left for your company. Contact your reviewers, show consumers how great your customer service is and promote your brand at the click of a button.


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  • Improve your online reputation
  • Give potential customers confidence
  • Add another facet to your customer service


Get your business account now


How will creating a Business Account with Review Centre help you?

Get your brand recognised by our massive audience!

We help you build a relationship with our community. On average we get over 3 million* unique visitors to the site every single month. That's a lot of consumers able to see your page, and the feedback that your customers have left.


Take control of your online reputation!

Features available through your Business Account will allow you to take control of your review page by interacting with your reviewers, advertising special offers and monitoring the content that is added to your page. The verified business badge is all about getting our members to establish confidence in your business. Great reputation = High confidence = increased turnover!


Quick, easy and no fuss

Setting up your account couldn't be easier. Simply click here and choose to add your business to Review Centre, or claim your page that already exists.


* Refers to figures from January 2013

Features & Prices
Please see below the features that we have developed to allow you to take control of your reviews on Review Centre. Please note that these prices are applicable for small and medium sized businesses with less than 250 employees. For businesses larger than this we have a different pricing plan that takes into account the increased review numbers they may have, and the increased effect that our features may have on their business. See pricing for businesses with more than 250 employees

Business Information Learn More
Add your phone number and postal address.See Example
Let your customers know what you stand for by a posting a statement about your business.See Example
Email Alerts Learn More
Get notified every time you get a new review.See Example
Only get notified about the reviews you want to read.See Example
Get notified every time you get a new commentSee Example
Business Replies Learn More
Reply to your customer’s onsite with distinctive highlighted comments.See Example
Privately contact your reviewers via email.See Example
Adverts and special offers Learn More
Really promote your site address by improving its visibility and frequency on the site.See Example
Want to let our readers know about special offers you’re running? Tell them on your page.See Example
Got something to shout about? Take advantage with our advertising slot.See Example

Features & Prices
Please see below the features that we have developed to allow you to take control of your reviews on Review Centre. Please note that these prices are applicable for larger businesses with 250 or more employees. For smaller businesses we have a different pricing plan that takes into account the reduced number of reviews they may have, and the reduced effect that our features may have on their business. See pricing for businesses with less than 250 employees

Business Information Learn More
Add your phone number and postal address.See Example
Let your customers know what you stand for by a posting a statement about your business.See Example
Email Alerts Learn More
Get notified every time you get a new review.See Example
Only get notified about the reviews you want to read.See Example
Get notified every time you get a new commentSee Example
Business Replies Learn More
Reply to your customer’s onsite with distinctive highlighted comments.See Example
Privately contact your reviewers via email.See Example
Adverts and special offers Learn More
Really promote your site address by improving its visibility and frequency on the site.See Example
Want to let our readers know about special offers you’re running? Tell them on your page.See Example
Got something to shout about? Take advantage with our advertising slot.See Example

FAQ’s for Business Account


Business Account specific

I want to add my product or business to Review Centre. How can I do it?
Great! All you need to do is go to the registration page and enter the information requested and we can automatically set up your page on Review Centre and open your free business account.
My company is already listed on Review Centre, how can I claim my page and open my business account.
Great. All you need to do is go to the registration page and enter your Review Centre page URL, or the business name used on the site and you can get started right away.
Why should I bother opening a business account?
A business account is our way of offering you the chance to really take control of your online reputation on our site. We have a number of features that we are offering which will help you engage further with your clients and improve the experience that they get from your service.
I already have an account that I use on Review Centre. Can I use it to claim my Business Account?
Yes. When claiming your item you will be asked to submit an email address and username. If either of these correspond to information that we already have you will need to add the correct password. Your account will then be converted to a Business Account so you can access features. One of the benefits of doing this is that if you then buy the ‘Official Business Response’ feature all previous Business Responses will also be converted and given the highlighted styling.
Do I have to pay to have a business account with Review Centre?
No. By claiming your company page you will still be able to use many of the functions within in the business account area, such as editing your company logo and reading and reporting your reviews free of charge. There are of course additional paid for features.
What features will I get for free with a business account?
Complimentary features include. Ability to read your reviews, comments all in one place in a simple format; ability to edit your company profile including adding images to your page; easy reporting of your reviews for investigation.
What kind of features do you have and how much do they cost?
See the full details of the features available in our price list
Are your features sold in packages so I have to pay for tools that I don’t even want?
No, we recognise that all businesses are different and some of the features that we have developed won’t be for you. For this reason we created our features as individual plug-ins. You can mix and match and choose whichever combination you like.
How will payment work?
Our price list shows the monthly costs for each feature. . When you sign up for a feature your first payment will be prorated so that the feature works immediately, and you are only billed for the part of the month that you have used. When the new month rolls over you will be charged the full amount for a month’s use.
Will I be tied into a long contract?
No. The purchase of features will be on a rolling month by month basis. Once you decide to buy a feature, additional payments will be taken automatically each month, and at any point you can cancel the feature. You will be able to use the tool for the remainder of the month you’ve paid for before it is switched off.
Will I be able to pay to get all the negative reviews removed from my profile?
Afraid not! Our complaints process will work in the same way that it always has. You will always be welcome to report reviews to us and we will withdrawn those reviews to ensure their validity. Should we be satisfied of the veracity of the review we will reinstate it to the site.
I have purchased a feature that I no longer want. How do I get rid of it?
Simply log into your account, find the feature that you wish to cancel on your ‘account details’ page and click to remove. All payments are made on a monthly basis and are non refundable which means that if you chose to cancel in the middle of the month, you will still be able to use the feature that you have purchased for the rest of the month.

Feature specific

Business information
I have bought the business summary feature. Will I be able to include my contact and website details in my text?
Unfortunately not. This feature is for you to tell our readers and your potential customers a little about your business, your ethos and what kind of experience they can expect if they choose to use your service If you wish to display details so that our members can get in touch with you the ‘contact details’ and ‘website link’ features will allow them to do this.
Email Alerts
Why do I want to be notified about new reviews and comments?
Consumers are increasingly turning to online communities to find out more information about companies and products. They are also looking to the internet to voice their opinions of service that they have received. Having alerts set up so that you get a notification when a new review or comment is left means that you can stay on top of the feedback that your company is getting in real time. It means that you are more likely to recognise the situation that the customer is describing, and more likely to be able to contact them quickly to help if they are having problems. This in turns shows other potential customers reading the page the high level of commitment that you show to your customers. It’s a win-win situation.
What is the benefit of configuring alert settings?
Not all reviews are going to matter to you in the same way. If you are getting a large number of (we hope) positive reviews, do you really want notifications clogging up your inbox? The review alert configuration feature allows you to set a star rating for reviews that you want to know about. Want to know about any customers that have had a problem with your service and left a rating of 2 stars or below? You can set this on the Email Alerts page so you are only alerted to these high priority reviews.
Business Replies
I own the ‘Official Business Response’ feature, will my replies be shown on my item page?
Yes. If a Offical Business Response is left on a review the first 200 words will show directly underneath. It the response is longer than this there will be a clearly marked 'read more' button which if clicked will show the entire comment.
I already use the old commenting feature to leave replies to my customers. Can I convert these in to the highlighted Official Business Responses?
Yes. If you claim your item with the same login details that you currently use, your account will become a business account. You just then need to purchase the Official Business Response feature and all historical comments will be converted into official responses.
I have purchased the direct email feature. Does this guarantee that the reviewer will respond to me?
The vast majority of our reviewers register a valid email address with us and this will be used to contact them with your message. Unfortunately this is not a guarantee that they will respond. Some reviewers may not wish to get in touch and might prefer to protect the anonymity they would lose by contacting you. We cannot force them to reply to emails. However, if following on from your initial contact you do not receive a response and are suspicious of the review, you can report it to us and it will be withdrawn while we seek to verify it.
If I pay for the direct email feature will I have access to all of the email addresses of my reviewers?
No, your email will be sent via our secure system to the reviewer so technically the email will be from us. However, and this will be made clear to the reviewer, should they hit the ‘reply’ button they are opening a channel of communication directly with you and we will no longer be involved. Our members email addresses remain protected until they make the choice to communicate with you.
Adverts and Special offers Promote your website address
Does the URL I add here have to point to my home page?
Not at all. If you are running a promotion and want to direct users to another page, this can be changed on the adverts and special offers at any time. When you buy this feature it will point to the website address that you have given us by default.
Display Special offers
Am I limited how often I change my special offers?
No. You can change this feature as often as you like. A new offer every week? Every day? Every hour? Complete flexibility for you.
Advertise on your page
Can Review Centre create an advertisement to go here?
Unfortunately not. To take the maximum advantage of this feature you need to design a jpeg, gif or png file of 600x100px and then upload it to the offers and adverts page.
Can I add any image that I want to this area?
No. All images will be moderated to ensure that they meet certain standards. If a image is found to have been added which contravenes our terms of use it will be removed without warning.

General queries

I want to see the details of members who have reviewed my company, can you give them to me?
We are bound by the Data Protection Act and as such we are not allowed to pass on information that may assist you in identifying reviewers who have decided to post anonymously, or who you cannot identify. Features we are now offering such as official business responses and direct emails to your reviewers make it much easier for you to use our site to get in contact with your customers.
I want to remove my company from Review Centre completely.
As Review Centre is a user generated site, many of our listings are added by our members. We do not remove listings, however we are happy to investigate reviews that you believe may break our guidelines.
I have a negative overall rating, what can I do about it?
Read the reviews. Review Centre is an extremely valuable tool to get feedback from your customers. There may be some recurring themes in the reviews or they may identify specific problems with your service. Read the reviews and use them to change for the better.
Engage with your reviewers. Use our business response and direct emailing features to resolve their issues, thank them for feedback and to show the world what a customer focused business you are!
Encourage reviews. We have 3 very simply reviews for you to follow if you are going to try and get a higher percentage of your customers to leave your feedback.
  1. All reviewers must be given the same opportunity to leave their feedback, not just those that you know are likely to leave you a positive review.
  2. If you are thinking about incentivising your customers to review, any gift, prize or discount cannot be linked to their leaving you a positive review. All reviewers must be give equal opportunity to benefit.
  3. The wording of your contact with your customer should make absolutely clear that you are requesting feedback about the service that you provide, not just positive comments.
If we find that any of these rules have been broken we will take action to make sure that all of our members are aware of the indiscretion.
Can I respond to a negative review